Effective Date: [12/2/2025]
We want you to be satisfied with your purchase. Please review our return and refund policy below.
1. Returns
- Returns are accepted within [Insert Number] days of delivery.
- To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.
- Certain items may not be eligible for return (e.g., digital goods, personalized items, or final sale items).
2. Return Process
- To initiate a return, please contact our support team with your order number and reason for return.
- Once approved, you will receive return instructions, including the return shipping address.
- You are responsible for paying return shipping costs unless the item was defective or the wrong item was sent.
3. Refunds
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed to your original method of payment within [Insert Number] business days.
- Shipping costs (if any) are non-refundable unless otherwise stated.
4. Exchanges
- Exchanges may be offered for items that are defective or damaged. If you need to exchange an item, contact us with details and photos of the issue.
5. Late or Missing Refunds
- If you haven’t received a refund within the expected timeframe, check your bank account or contact your payment provider.
- If the issue persists, please contact us for assistance.